Support
Help with BabyLog
Contact support
Email support@babylogi.com for account help, technical support, privacy requests or data-deletion requests. For general business or legal correspondence, email contact@babylogi.com.
Logging and syncing
BabyLog saves entries quickly and synchronizes them in the background. If a recent entry does not appear immediately, check your connection, reopen the relevant screen and use pull-to-refresh where available.
Notifications
If notifications are not arriving on Android, confirm that notifications are allowed for BabyLog in Android Settings. Battery-saving or background restrictions can also delay notifications on some devices.
Export your data
Open Account and choose Export to create a CSV copy of your BabyLog records.
Delete your account
Open Account, scroll to Delete account, and follow the inline confirmation steps. If you cannot access the app, use babylogi.com/delete-account or email support@babylogi.com. Never send your password.
Privacy
See the Privacy Policy for information about data handling, service providers, retention and deletion.
When contacting us
For technical issues, include a short description, device model and Android version where useful. Do not send passwords or sensitive medical information.